Terms and Conditions for Lovely Primavera
Welcome to Lovely Primavera! These Terms and Conditions govern your use of our website and your purchases from Lovely Primavera, owned and operated by Upswing Creative Solutions LLC, registered in Michigan, United States. By accessing our website or making a purchase, you agree to these Terms and Conditions.
1. General Information
- Business Name: Upswing Creative Solutions LLC
- Registration: Michigan, United States
- Customer Age Restriction: Customers must be 18 years or older to make a purchase.
2. Product and Pricing
2.1 Pricing
- Prices listed on our website do not include applicable taxes, which will be calculated and displayed during checkout.
- Lovely Primavera reserves the right to correct pricing errors. In such cases, we are not obligated to honor the incorrect price.
2.2 Warranty
Lovely Primavera offers a 30-day warranty for products covering craftsmanship defects, including breakage due to manufacturing errors.
- Exclusions:
- Normal wear and tear.
- Improper use, accidental damage, or exposure to water, chemicals, or excessive force.
- Custom-made or personalized products.
- Warranty Conditions:
- Warranty applies only to the original purchaser. Proof of purchase is required.
- Customers must follow the care instructions provided with the product to maintain warranty eligibility.
- Warranty claims are resolved by free repairs or replacements. Refunds are not provided under the warranty.
- Repairs for damage caused by the customer or claims outside the warranty period may incur a nominal fee.
2.3 Handmade Nature of Products
Our jewelry is handmade, and slight variations in color, texture, or shape are normal and not considered defects.
3. Orders and Payments
- Payment Methods: Payments are accepted through PayPal.
- Full Payment: Orders must be paid in full at the time of purchase.
- Cancellations/Modifications: Orders can be canceled or modified within 24 hours of placing the order.
4. Stock Availability
In the event that an item is out of stock after a purchase:
- Customers will be notified with an estimated restocking timeline.
- Options include reserving the item, choosing an alternative product, or receiving a full refund.
5. Shipping and Delivery
- Regions: We currently ship only to the United States and Mexico.
- Delivery Time: Delivery times vary based on the carrier and destination.
- Tracking: Tracking information will be provided for all shipments.
- Lost, Delayed, or Damaged Shipments:
- Lovely Primavera is not liable for delays caused by carriers but will assist in resolving the issue.
- Damaged items may qualify for replacement or refund upon verification with the carrier and submission of photo evidence of the item and packaging.
6. Returns and Refunds
Our return policy is available here. Please refer to it for detailed information on returns, exchanges, and refunds.
7. Intellectual Property
- All designs, content, and images on the Lovely Primavera website are the property of Upswing Creative Solutions LLC. Unauthorized use, reproduction, or distribution is prohibited.
- Customers are encouraged to post pictures of Lovely Primavera jewelry on social media. Please credit us when sharing.
8. Privacy and Security
- We collect and use customer information in accordance with our Privacy Policy.
- Payment processing and shipping are managed by third parties. We take precautions to ensure your data remains secure.
9. Limitations and Liabilities
- Lovely Primavera is not liable for issues arising from improper use of our products, including allergic reactions.
- Slight imperfections in handmade items are not considered defects.
10. Governing Law and Disputes
- These Terms and Conditions are governed by the laws of Michigan, United States.
- Disputes will be handled through customer service.
11. Changes to These Terms and Conditions
Lovely Primavera reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of the website constitutes acceptance of the updated terms.
12. Customer Consent
By making a purchase, you agree to these Terms and Conditions. You must acknowledge this agreement by checking a box at checkout.
For any questions or concerns about these Terms and Conditions, please contact us at support@lovelyprimavera.com.
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